Help with ProjectNexus Enterprise
Start with the guidance below. If it does not resolve your issue, contact support with your organization name, the project involved and what you expected to happen.
Signing in
Verify your email from the message sent at signup, then sign in with your email and password, or with Google or Apple. Forgotten passwords are reset from the sign-in page.
Go to sign inSetting up an organization
Register your organization to become its administrator. You can then invite employees, define departments and roles, and create your first project.
Register an organizationAccess and permissions
Access is controlled by your organization administrator. If you cannot see a project or a record, ask your administrator to confirm your role and project participation.
Read the FAQSecurity concerns
Report suspected account compromise or a vulnerability so it can be investigated promptly.
Security overviewContacting support
Email support@projectnexusenterprise.com with your account email, organization, project reference and a description of the problem, including what you expected and what happened instead. Screenshots help.
Security matters are prioritised and should be sent to security@projectnexusenterprise.com.
Data and privacy requests
Access, correction and deletion requests are handled through privacy@projectnexusenterprise.com, as described in the Privacy Policy.